USA Bath and California Closets is the leading remodeling company in Northern Nevada. Since our
inception in 2007, we have grown to become the #1 bath remodeling and closet/organization company
in the region.
Our focus remains on delivering a great experience to our customers. Our rapid growth has created an
opportunity to add a career-track Project Coordinator to our team in Reno! This is a key role serving as
the primary connection point to our customers in terms of getting the installation for the project of their
dream scheduled for installation!
The role of the Project Coordinator is to populate & maintain the work schedules for our installation
crews while keeping jobs and services moving towards completion as quickly as possible. When
scheduling installation and/or service work with customers, the Project Coordinator clearly communicates
all relevant timelines, technical and process-oriented information and adjusts expectations if necessary.
We seek to provide an excellent customer experience and keep our warehouses busy. Our success as a
company depends on the quality, helpfulness and proactiveness of the Project Coordinator.
*Contact customers to schedule & confirm their installation
*Maintain a populated crew schedule for at least three weeks out
*Set and, at times, re-set expectations with the customer on the installation itself along with next steps in
the project s post-construction phase
*Create Job Folders and Coordinate between Warehouse and Installation Crews
*Minimum 2 years of experience in a customer support or scheduling role
*Strong phone and listening skills
*Excellent follow up and problem-solving skills
*Strong computer skills
*Ability to multi-task in a high-volume environment and is results oriented to deliver an outstanding
*Excellent customer service skills required
*Excellent written and verbal communication skills required
*Regular, reliable and predictable attendance required
*Ability to work well with others in a collaborative team environment
*Must be able to successfully pass a pre-employment criminal, driving and drug screen
* Competitive compensation
* Full benefits package including health, vision, and dental insurance
* Attractive vacation, sick and holiday pay
* 401(k) savings plan
* Employee referral program
* Career path opportunities for top performers
Job type: Full-time
Compensation: $48,000 yr DOE
USA Bath/California Closets, a bathroom remodeling and closet organization contractor, is currently seeking an associate for our location in Reno.
This person will be checking in deliveries, material handling, some carpentry/cabinetry assembly, and light production work, requiring use of saws, drill presses, and hand tools. Kitting customer jobs to be ready for installation.
* 2+ years experience
* Stable work history
* Some basic carpentry and cabinetry skills, tool experience
* Able to pass test for basic materials skills, such as reading a tape measure
* Forklift experience is a requirement. Forklift certified is a definite plus.
* Attention to detail.
* Works well with managers and other employees.
* Willingness to follow proven systems and learn.
* Must be physically fit and capable to lifting 75+ pounds regularly.
* Team player.
* High School Diploma or equivalent.
* Must pass pre-employment drug test and background check.
*Clean DMV record w/current driver’s license (required).
Duties include but not limited to:
Medical benefits (health, dental and vision packages).
401k retirement savings with company matching contributions
Job type: Full-time